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[author_name] => J G
[author_url] => https://www.google.com/maps/contrib/116550987379879979660/reviews
[profile_photo_url] => https://lh3.googleusercontent.com/a-/ALV-UjWE5v9t9mXblL5trIgUpkIH9FhmdWK25VjM_J24FA4ISw=s128-c0x00000000-cc-rp-mo
[rating] => 5
[relative_time_description] => 5 months ago
[text] => Had an amazing experience with the Washington DC Overhead Door! Unfortunately, one of my garage door tension springs broke. I wanted to call in a professional to replace it since it can be a dangerous repair to do it yourself if you dont know what you are doing. I called Overhead Door and they were able to quickly schedule a technician to come out the next day! However, the technician arrived about 1 hour and 20 minutes late (after the scheduled 4-hour appointment window). I am assuming he may have been assigned too many jobs that day.nnRegardless, he quickly did the repair and was on his way. After closer inspection of the repair job, I noticed that the tension springs that were installed were heavily rusted... I thought the technician may have rushed the job and installed defective or previously used springs accidentally.nnMy online research confirmed that brand new garage door springs should not be rusting on day one as that is what leads to spring failure. I quickly called Overhead Door to explain the situation and the receptionist informed me that they do not install used springs. They scheduled another technician to come out the next day to inspect the rusty springs and investigate what happened.nnThe second technician that came out was Mike Nee. He quickly and efficiently inspected the springs and determined that he would replace them for me due to the significant amount of rust on the springs. Mike was extremely professional, friendly, and committed to doing the job right and providing superior customer service. He was also extremely thorough and did not rush the job like the previous technician. He was knowledgeable in all aspects of the Overhead Door product lines and educated me on general garage door maintenance recommendations. I was very amazed by Mike and how he handled the situation.nnAs a homeowner, I deal with a lot of service technicians and generally you get technicians that just want to rush things to tackle as many jobs as possible without regard to having the job done right. Of course, I never recommend these companies to friends or family. I am also not a repeat customer when I receive this type of service. I can do a sloppy job or do home repairs incorrectly myself. Why would I hire and pay a business to do the job wrong? Rarely do you ever get technicians that take pride in their work, doing things right, and representing their employersu2019 true value and commitment to excellence.nnWell, Mike Nee is that rare diamond in the rough! He exhibits tremendous customer service skills and the ability to efficiently get the job done right. I believe the founders of the Overhead Door began and grew this company with the same commitment to excellence and service as Mike Nee. He is a model employee for your company and willing to go the extra mile to ensure company growth. He should be training other technicians on how to provide excellent service. This company was built on doing things right and not rushing jobs. As a future repeat customer, I know I will be requesting Mike Nee as my technician to ensure the job is done right the first time and that no call back is needed.nnI cannot speak much about any other technicians at this location besides Mike. If you are reading this as a potential customer, please feel confident to call and request Mike Nee as your technician! Heu2019ll ensure the job is done right the first time and you can be confident that no corners were cut! I cannot say enough about this technician! He is an amazing representative of this company. I strongly recommend this Overhead Door and him to all family, friend, and potential customers reading this review!
[time] => 1687057883
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[author_name] => Derrick Thomas
[author_url] => https://www.google.com/maps/contrib/102138187580893512306/reviews
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[rating] => 5
[relative_time_description] => a year ago
[text] => Vonceil is an excellent installer and technician. He is not only professional but extremely knowledgeable of these products and how they operate. His expertise rescued my trip. Thank for your service and your skills. If you want experience and great service, request Vonceil for you next door project.
[time] => 1662331039
)
[2] => stdClass Object
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[author_name] => Joye mercer barksdale
[author_url] => https://www.google.com/maps/contrib/116898735042198675659/reviews
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[rating] => 5
[relative_time_description] => a month ago
[text] => Tim arrived right on time this morning, quickly diagnosed the problem and fixed it promptly. I was really concerned that it would be an expensive repair, but it turned out not to be as bad as Iu2019d feared.nnTim was very polite and good-natured as well.
[time] => 1696604688
)
[3] => stdClass Object
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[author_name] => Jonathan Blair
[author_url] => https://www.google.com/maps/contrib/113368432651265680744/reviews
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[rating] => 5
[relative_time_description] => a year ago
[text] => Vonceil did a great job. Tied new door and track in with my existing craftsman motor. Tricky install with an odd shaped garage that require cutting one side of the track. Door operates smooth and quiet. Seals look great creating a new blackout at the edges. Very happy with the work and Vonceilu2019s attention to detail.
[time] => 1653586962
)
[4] => stdClass Object
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[author_name] => Dante Parker
[author_url] => https://www.google.com/maps/contrib/108896583186628419152/reviews
[profile_photo_url] => https://lh3.googleusercontent.com/a/ACg8ocIerdssla1yiPlZhbVaGIdcaLpv-YuA9zU0r7JB9g5z=s128-c0x00000000-cc-rp-mo
[rating] => 5
[relative_time_description] => a year ago
[text] => I would like to thank Keith W. And Trevon for The excellent work and customer service I received today. Not only were they knowledgeable about the companyu2019s history but they were also very knowledgeable about the work they had at hand.These guys were true professionals and we recommend them any day of the week!!! Thanks from the team here at EPA!
[time] => 1668032546
)
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[rating] => 4.9
[user_ratings_total] => 622
)
)
Bethesda, MD Garage Doors and Openers
Sales | Installations | 24-hr Garage Door Repairs
Garage Doors and Garage Door Openers in Bethesda, MD
For all of your garage door needs, trust Bethesda’s only authorized distributor of Overhead Door Corporation products. Overhead Door Company of Washington, DC™ has been serving customers in Bethesda, MD since 1973. We take great pride in offering the most reliable commercial and residential garage door services to customers in Bethesda.
Residential – Garage Doors and Openers
Overhead Door Corporation pioneered the upward-acting garage door in 1921 and has continued to lead the industry with new innovative and creative products to meet customer’s needs. Overhead Door Company of Washington, DC™ is dedicated to providing the highest level of customer service to our residential customers in Bethesda. Our services include 24-hour repair services with highly trained and skilled technicians ready to serve you. You will appreciate the difference from the moment we answer your phone call. Whether you are looking for a new garage door for your home or are in search of a reliable garage door repair company, call us today! We look forward to the opportunity to serve you.
Commercial – Garage Doors, Operators, Gates & Loading Dock Equipment
Overhead Door™ offers the most trusted and reliable commercial garage door services in Bethesda. We offer an extensive line of commercial products including garage doors, electric garage and gate openers, loading dock equipment and more. In addition to our sales, we offer installation and 24-hr repair services to keep all of your commercial building products in full operation. From high speed parking garage doors to sleek glass and sophisticated garage doors on the front of various restaurants and everything in between, we are sure to have the perfect product for every application. Call us today to discuss your needs.