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[text] => Sam was absolutely fabulous. When he first arrived, he thought he was going to have to order a product and then return in two weeks to fix our garage door. But after making a call to his company, he found he had the equipment needed to complete the job. Approximately two hours later, the job was complete. Sam was not only very competent in his area of expertise but was also very thoughtful, patient and kind.
Thank you to Sam from the Overhead Door Company for repairing our garage door with a sweet smile!!
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[text] => Overhead Door Company provided prompt, professional, and expert service. The Overhead Door Company provided thorough and excellent customer from the time I contacted them until the job was done. It was so pleasant to get a person who answered the phone to understand my problem and to have the expertise to explain what needed to be done. In addition, it was great to be charged the original quoted price. I highly recommend this Company to anyone needing this type service.
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[text] => We had a garage door emergency at our home and I contacted Overhead Door Company of Washington, DC having heard about their business on a local radio station many times. So glad I called, they were gracious, understanding and responsive and worked it out that my repair was done shortly after I made the request. Tim was the gentleman who saved the day. He was so thorough and found problems that, if not fixed, would have posed a danger. He "walked" me through the necessary repairs he did, took plenty of time to go over every square inch of the cables, springs, rollers, tracks, motor, and even reprogrammed the remotes as a security precaution. He was absolutely terrific. I was blown away when he told me the charge for the visit. It was so reasonable, I could hardly believe it. For all that he did and the attention to detail, I was very impressed and highly recommend this company for repair or maintenance of your overhead garage door. A+
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[relative_time_description] => a week ago
[text] => It is with great pleasure that I write this review of the repair service of my garage doors provided by Overhead Door Co. of Washington, D.C. Specifically the work performed by William "Bill" Vincent.
When I initially contacted the company about the garage doors a serviceman came to look at the damage within hours. At some point the door needed to be re-hung. All I can say is that they sent Bill. It was all uphill from then. When Mr. Vincent arrived he was calm and reassuring. He studied the damage and said he could fix it. He worked for hours. He was professional. He studied and measured with skill and precision. Somewhere between an architect and an engineer.When the job was completed he cleaned up the debris and left the garage looking like nothing ever happened. All was left was to replace one of the glass panels. I requested that they send Bill to do the installation. He installed the glass in no time. He also checked the work he had previously done. He addressed all of my concerns. He also informed me of functions of the garage door panel that I did not previously know. It was a pleasure to work with Mr. William Vincent. I feel confident about the work he performed. He is an asset to Overhead Door Co. of Washington, D.C.
With Sincere Appreciation,
Ruth
November 12, 2019
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[relative_time_description] => 3 months ago
[text] => They were able to accommodate my schedule and come on the day I was able to work from home! When the technician arrived, he was very polite and understanding as I was on a conference call at the same time. He took care of my requests efficiently and easily (reconnected my keypad and linked the buttons in my car to the openers). When I had a follow-up issue, Justin was super-responsive.
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Potomac, MD Garage Doors and Openers
Sales | Installations | 24-hr Garage Door Repairs
Garage Doors and Garage Door Openers in Potomac, MD
Trust Potomac’s only authorized distributor of Overhead Door Corporation products for all of your garage door needs. Overhead Door Company of Washington, DC™ has been serving Potomac, MD since 1973. We take great pride in offering Potomac’s most reliable and trusted garage door services.
Residential – Garage Doors and Openers
Overhead Door Corporation invented the upward-acting garage door in 1921 and has continued to lead the way with new innovative products to meet our customer’s needs. Overhead Door Company of Washington, DC™ is dedicated to providing Potomac with the highest level of customer service. Our services include 24-hour garage door repairs with highly trained and skilled technicians ready to serve you. Whether you are looking for a new garage door for your home or are in search of a reliable garage door repair company in Potomac, call us today! We look forward to the opportunity to serve you.
Commercial – Garage Doors, Operators, Gates & Loading Dock Equipment
Overhead Door™ offers the most trusted and reliable commercial garage door services in Potomac. We offer a complete line of commercial products including garage doors, garage and gate operators, loading dock equipment and more. In addition to our sales, we also offer installation and 24-hr garage door repair services. We are confident we have the perfect product for your commercial needs. Call us today for same-day services!
